Filing A Flood Insurance Claim In Horry County

1/9/2018 (Permalink)

The process can be overwhelming, SERVPRO can help!

Use this simple guide to help you understand the flood insurance claim process. 

Contact your insurance agent. The first step in filing a flood insurance claim is to contact your insurance provider. While The National Flood Insurance Program (NFIP) is a government-funded program, you will be working with an insurance agent or adjuster in the claims process. If you cannot reach your agent immediately, be sure to leave a clear message with your contact number.

Contact SERVPRO. Likewise, you’ll want to call SERVPRO as soon as possible. Even you if are not able to speak to your insurance agent, East Horry SERVPRO is available 24 hours a day, 7 days a week to answer your call. By contacting us early, you can reduce your losses. Within a few hours of your phone call, we are onsite to being the mitigation process.

Itemize losses. A critical part of getting the most out of your flood insurance claim is taking a detailed list of the damage. Your insurance agent or SERVPRO technician will assist you in itemizing and photographing all damaged items. With extensive training in flood damage restoration, SERVPRO technicians have a keen eye for knowing which items can be saved. Our goal is to repair whenever possible and replace when it can’t be restored. 

Begin the Restoration Process. Within 8 short hours of arrival to your home, a Stafford SERVPRO technician will provide you and your insurance agent with a detailed description of the losses, repairs needed, as well as the estimate. The SERVPRO CIC keeps a careful electronic record of all the information to ensure that no time is lost in the shuffling of paperwork.

After going being uprooted from your home and life, the last thing you want is the additional stress of not knowing what to expect next. Filing a flood insurance claim involves specific steps, but they ensure that every detail of the flood damage restoration process is thought of. With a team that reaches across the nation and a heart for our community, SERVPRO of East Horry County and Stafford is faster to any size disaster.

Call us today and let us know how we can help you. 843-236-6278