Guide to Fire Damage Recovery In Horry County

1/9/2018 (Permalink)

When fires strike, SERVPRO strikes back!

Your safety and that of your family are our primary concern, therefore do the suggested tips after you are out of danger and you’ve called 911. 

1. Contact Your Insurance Company. 
Your insurance company and SERVPRO of East Horry County have the same goal in mind --to get to work on repairing your fire damage as soon as possible. The sooner you contact your homeowners or renters insurance company, the faster your fire damage claim is processed.

2. Contact a Fire Damage Restoration Business. 
Fire damage restoration is a task that requires specialized equipment, advanced training, and the knowledge of safety protocols – not a job that even the most willing and helpful friends should be doing. You can count on SERVPRO. We proudly hold several certifications in home and commercial fire restoration.

3. Inventory Damaged Items. 
As best as you can, begin an itemized list of damaged and destroyed items. Give as much detail as you can as this will aid your insurance company process your claim. Also, keep a record of the items that are being professionally cleaned and restored. All of this can be a tedious process, and your locally owned Houston SERVPRO gladly assists with it all. From inventory to restoring your fire-damaged belongings, SERVPRO is here to help you recover quickly.

4. Seek Replacement of Important Documents. 
Depending on where the house fire is located, you may need to replace important documents. After receiving the “all-clear” from firefighters, cautiously look for documents such as medical records, financial records, deeds, passports, citizen documents, and the like. If these papers are destroyed or lost, don’t worry as they can be replaced. Call the appropriate agency to request a replacement as soon as possible. For those other hard to replace or critical items such as photos and computers, SERVPRO may be able to save them. We are known for our fire damage and water damage restoration abilities!

Call us today so we can start the healing and helping process now! 843-236-6278